In this article, we’ll guide you through the process of finding and generating your Date Range reports. Having access to detailed sales and financial reports is crucial for understanding your performance, tracking your progress, and making informed decisions about your business.
🔎 Amazon Seller Identity & Document Verification Guide
I received a risk notification asking me to complete identity and face verification. I know this is a difficult situation, but I hope these steps can help you navigate the process and get your account reactivated. To reactivate a related account, first address the violation(s) in the account that caused the initial deactivation.
Add the information for your product(s) and Amazon store
Each time, I was asked to give them a moment to review, yet how to sell bonds in a business still had to start from the beginning with my explanation of the issue. Typically, we are transferred around multiple times and eventually just told to delete the workflow and start over. There is not support all chat bots or you waste time then you get some copy and paste unsealed BS as there is zero support that actually fixes anything! How do we deal with the occasions in which the SS staff closes a case because they clearly did not understand the issue?
- My sales are 0 because of this event .I have been a profession seller for over 20 years here with a consistent 100% feedback.can you assist me?
- The biggest problem is that my account does not have any option to create a case or contact support.
- And this is what your seller account home screen will look like (without any sales yet, of course).
I am attaching screenshots showing this issue for reference. I have tried many times from different devices and browsers, but the option is missing. There is no option to upload documents or submit anything new. My account is currently locked, and I am unable to contact Seller Support or the Account Health team because the “Create Case” or “Contact Us” option is completely missing from my account. Hello, my name is Tamia as I applied for the US dollar center account, but I do not want Mexico on my account at all because it is charging me insufficient. I never failed verification before.
Create your product listing
Are you looking to close your account completely? To downgrade your account to an Individual selling plan, click Downgrade in My services. There have been some questions about how to stop from paying subscription fees what is effective interest rate as well as closing your selling account. Thank you very much for your time and support. I am ready to provide any documents or information needed to solve this problem. The biggest problem is that my account does not have any option to create a case or contact support.
Permanently Close my Amazon Seller Account
Once the primary account is reactivated, you can request the reactivation of the main account. Is the account owner not able to recover the main account e-mail at all? I am not able to locate your account with the information that is under the account you posted this from. However, the Seller account itself is still active.
- I rely on my sales to support my homeless and sick/handicap rescue and this is having a devastating impact on my rescues meds care and food.thank you.
- If it’s deactivated or suspended, you can’t close it.
- There is no option to upload documents or submit anything new.
- However, the Seller account itself is still active.
Click on the “Learn more” button
We are currently active in the EU and are looking to start selling the same products in the US under a different entity. Violating these policies can have serious consequences, potentially leading to the suspension or deactivation of all your selling privileges. The above link should provide you with the information that you are looking for here. If it’s deactivated or suspended, you can’t close it. I have some issue either the first payement and looks like someone is not doing his job since a week now!
Enter your billing information
Next, you’ll be asked to verify your identity by uploading images of your ID (license or passport) and a bank statement. There are pros and cons for both methods, so make sure you look closely at both to determine which one will work best for your business. It says that when you close an account, you no longer have any access to it at all. You can see a list of your global accounts here. For more information on monthly subscription fees for merged accounts, go to Merging accounts. If you choose to close your account, go to Settings and click Account Info.
If you already have a case open for an issue, please hang tight instead of creating another one. Take a quick look at your existing cases first – your issue might already be in pending action by you or Seller Support. On the next page, select your issue and marketplace, if you don’t see an option for your problem, select the My issue is not listed box on the bottom of the page. To reach out to Seller Support, log in to your account, then hover over to the Help button on the top right of your Seller Central account.
There was never any business relationship between the two companies. Hi I have two distinctly different companies (one KDP author account) and one partnership I manage in skin care. Is it acceptable to create a second account for a different brand under the same LLC? Going through the “Report Abuse” route just gets copy and paste “Rights Infringement complaint” responses from support.
Support team told us that they only can work on 5 ASIN at a time on single case. What we should do when there is 500 ASIN have same issue??? You are telling us that one case for one issue. I have to go to Reddit to solve issues, now. They do not even understand basic logic or English, let alone understand complicated issues. How do we get someone to look at the issue from the very beginning?
The person reviewing just rubber stamps the error, and closes it again. Do make sure to include your case IDs before creating a new thread, this helps with our investigation and reduces the time you have to wait for us to respond back. If you have questions about a closed case simply reopen it instead of creating a new one.
In order to ensure your documents are not rejected, make sure that they meet the following requirements by clicking HERE. The Verification page will display customized options based on your business type and the country, state, or region in which your business is located or where you reside. You will have section 1256 contracts to confirm your details under Identity and Address Verification and upload the required documents as per the instructions on this page. Note that this is only some suggestions of what you could submit to strengthen your case but it DOES NOT guarantee an account reinstatement. Appeal through the Account Health Dashboard and submit any evidence demonstrating your account is not related to another account.
I heard farm animals in the background a few times. I rely on my sales to support my homeless and sick/handicap rescue and this is having a devastating impact on my rescues meds care and food.thank you. My sales are 0 because of this event .I have been a profession seller for over 20 years here with a consistent 100% feedback.can you assist me? On a related note, can you provide any tips for contacting this “Internal Team” directly? After they requested a moment to review my case notes, I was essentially asked to explain the issue all over again.
I completed the verification process through the provided link, but after a few days, my verification failed. As long as you have a legitimate reason for multiple accounts and keep them all in good standing, you should be able to sell effectively across multiple Seller Central profiles. I tried that several times but they just give me incorrect answers not related to my issue and tell me to call support again? This tool is available to all sellers and provides you with valuable insights into your selling journey. But if you’re selling FBM, you can still sell Prime as a Merchant Fulfilled Network seller. This is so they can verify all of your documents and personal information you provided.
Should message support team , or should click the “Call Account Specialist” button? Is there a time limit for the link, after which it expires? After registering on account, it got deactivated, and then submitted appeals.
Once you submit your information, you’ll be sent to a confirmation screen. From the business model you choose to the products you decide to sell, there are many ways to succeed on the platform. Understandable, but how does tax information for the current year get sent as now it is downloaded from the account? They are mutually exclusive action so we wanted to provide some information below to clean this up.
You can downgrade to an individual seller account at any time. I am facing a serious issue with my seller account. The person registering the account, also known as primary contact person, will need to provide two documents – an identity document and an additional document. To maintain a trusted store for buyers and sellers, we need to verify the information that you provided during registration. But the biggest issue is that the first tier seller support people are clueless. And this is what your seller account home screen will look like (without any sales yet, of course).